Privacy Policy

MB Sandra Šernė studio responsibly protects your privacy. This Privacy Policy (the “Privacy Policy”) describes what personal information we collect and how we use it.

Our primary purpose in collecting your personal information is to provide you with a seamless, efficient and personalized experience while you use our e-shop. This allows us to provide information and perform functions that best meet your needs and helps us tailor our services in a way that makes them easier and faster to understand.

This Privacy Policy applies when you visit our Website, use a mobile application (if available), register as a registered user, view and subscribe to the Goods and Services offered by us, subscribe to our newsletters, participate in games, promotions, contests, contact us by phone or other communication channels, visit our physical Service Delivery Studio or otherwise communicate with us.

By registering or otherwise using the Website, sstudio.lt must confirm that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, we recommend that you do not use the Website www.sstudio.lt

TERMS USED

Seller: Sandra Šernė studija, MB , company code: 306147654, e-mail: [email protected]

User (or Buyer) – any natural person or legal entity who uses the e-shop, orders and purchases goods.

Personal data – any information relating to a natural person – a data subject who is known or can be directly or indirectly identified.

Personal Data Controller – www.sstudio.lt

Services – all www.sstudio.lt services provided to the buyer.

Goods – all goods sold to the buyer www.sstudio.lt and in the physical Seller’s studio.

Third party – a legal or natural person, with the exception of the data subject, the data controller, the data processor and the persons who are directly authorised by the data controller or the data processor to process the data.

Administrator – the person responsible for the e-shop www.sstudio.lt.
IP Address – Each computer connected to the Internet is assigned a unique number, which is known as an Internet Protocol (IP) address. Since these numbers are usually assigned by country blocks, an IP address can often be used to identify the country where your computer is connected to the Internet.

Direct marketing means the activity of offering goods or services to individuals by mail, telephone or other direct means and/or asking them for their opinion on the Goods or Services offered.

Other terms used in this Privacy Policy shall be understood as defined in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the “Regulation”) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

GENERAL PROVISIONS

This Privacy Policy is intended to ensure that the Seller complies with the Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania and other applicable legal acts regulating the protection of personal data, as well as the instructions of the competent authorities.

sstudio.lt the Privacy Policy of the online store provides for the main Rules for the collection, collection and processing of Personal data when using the Services and Goods offered www.sstudio.lt. The Privacy Policy is intended to protect and defend the Buyer and his/her Personal Data from unauthorized use.

The Online Store contains links to the websites of other persons, companies or organizations, and that the Seller is not responsible for the content of such websites and/or the methods of ensuring the privacy policy used by it, therefore, before providing information about himself, the Buyer should familiarize himself with the rules, privacy policy and other documents of the respective website.

The User (Buyer) can perform purchase actions without registering www.sstudio.lt in the e-shop.

PROVISION OF PERSONAL DATA, LEGAL BASES AND PURPOSES OF PROCESSING

The information that is collected about Users (Buyers) depends on the Services provided to you and what information you provide in the online store sstudio.lt when you start using the Services. Your personal data is obtained in the following ways:

provided by you (by filling in and submitting the enquiry form on the website, by calling the contact centre phone number, by visiting the physical customer service salons);
generated automatically, to the extent provided for by the applicable legislation (when visiting the website and/or social account, using apps);
are obtained from third parties and/or publicly available sources, to the extent provided for by the applicable legislation.

The Buyer is responsible for the provision, accuracy and correctness of their Personal Data.

The Seller processes personal data for the following purposes:

Provision of Services and Goods for the purpose of fulfilling legal obligations applicable to the Seller (for example, fulfilment of tax obligations, etc.), assessment of the Client’s solvency and credit risk management, redress of the rights of the Seller of violations.
For the purpose of performance of contracts, proper provision of Services/Goods, quality assurance of Services/Goods.
Direct marketing (only with the written consent of the User)*.

*If the Buyer does not wish the Personal Data specified by the Buyer after the purchase of the Goods and/or Services to be used for the purposes of Direct Marketing or Activity Analysis, the Buyer may write an e-mail to the address [email protected] and indicate that he/she does not wish to receive e-mails and/or SMS messages, telephone calls. Sending e-mails and/or SMS messages, telephone calls shall be terminated only after the Buyer has clearly indicated the e-mail addresses and/or telephone numbers.

The Seller may transfer your personal data:

data processors (service providers) who provide services and process your personal data on behalf of the Merchant as a data controller (e.g. IT service providers, auditors, banks, insurance companies, advertising agencies, transport service providers, debt collection companies, out-of-court dispute resolution bodies and bankruptcy administrators, etc.);
to other third parties when required to do so by applicable legislation or when it is necessary to protect the Seller’s legitimate interests (e.g. courts, government and law enforcement authorities, etc.).

PROCEDURE FOR THE USE AND STORAGE OF PERSONAL DATA

The User (Buyer) grants the right to collect, manage, process and store the Buyer’s Personal Data to the extent and for the purposes provided for in the Privacy Policy, legal acts and other www.sstudio.lt documents.

The Seller stores the personal data of the Users (Buyers) for as long as it is necessary to achieve the established purpose. Upon achievement of the established purpose, the personal data of the Buyers shall be deleted, except for the cases when the applicable legislation obliges the Seller to store personal data for the period established in these legal acts. At the end of this period, the personal data shall be deleted in such a way that it cannot be reproduced. The Buyer’s Personal Data, which is processed after the Buyer agrees to such processing of Personal Data, shall be processed for the period specified in the Privacy Policy, but not longer than until the date of withdrawal of the Buyer’s consent (if such revocation is possible in accordance with the procedure established by legal acts).

With the help of internal organizational and technical measures, the Seller ensures that the Personal Data provided by the Buyer is protected from any illegal actions: unlawful alteration, disclosure or destruction of Personal Data, identity theft, fraud, and compliance of the level of protection of Personal Data with the requirements of the legal acts of the Republic of Lithuania.

EXERCISE OF THE RIGHTS OF PERSONAL DATA SUBJECTS

The User (Buyer) whose personal data is processed by the Seller has the following rights:
to know (be informed) about the processing of your data;
access to your personal data and how it is processed;
to demand the rectification, destruction of his/her personal data or the suspension, except for storage, of the processing of his/her personal data, when the data is processed in violation of the provisions of the Law on Legal Protection of Personal Data of the Republic of Lithuania and other laws;
object to the processing of your personal data.

All the specified rights of the personal data subjects will be exercised after the identification and verification of the identity of the person who applies has been established. You can do this at any customer service physical salon or by using certain links www.sstudio.lt

The Seller may not create conditions for the Buyer to implement the rights of the above-mentioned personal data subjects, when in cases provided for by the applicable legislation, it is necessary to ensure the prevention, investigation and detection of crimes, violations of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or other persons.

If you have any questions about the information provided in this Privacy Policy, please contact us in the following convenient way.

Any request or instruction related to the processing of Personal Data must be submitted in writing by the Buyer to the Seller in one of the following ways:

1) by delivering such request or instruction to the Seller directly at the address: Švitrigailos g 11K, Vilnius.

2) by sending such a request or instruction to the Seller’s e-mail address: www.sstudio.lt from its e-mail address.

3) By contact phone:

The Seller, upon receipt of such request or instruction from the Buyer, shall submit a written reply to the Buyer not later than within 30 (thirty) calendar days and perform the actions specified in the request or refuse to perform them. If necessary, the specified period may be extended by a further 2 months, depending on the complexity and number of applications. In this case, within 1 month from the date of receipt of the request, the Buyer shall be informed about such extension.

If, upon receipt of a request, complaint or demand, the Seller raises suspicions regarding the identity of the applicant, the Seller has the right to request the applicant’s identity document.

If we are unable to provide you with the necessary information and/or you have claims regarding how your personal data is processed, you have the right to apply to the State Data Protection Inspectorate by submitting a complaint, and its contact details can be found on the Inspectorate’s website www.ada.lt.

PROVISION OF OFFERS AND INFORMATION (DIRECT MARKETING)

If you have agreed to receive offers and news, we process your personal data by providing you with such offers and information, such as general newsletters, information about our and our partners’ offers, discounts, promotions, sales, inviting you to participate in promotions, games and win prizes, asking for your opinion on the Services and products provided, etc. We provide offers and information in the ways you choose: e.g. by e-mail, SMS, etc.

Personal data processed for the purpose of providing proposals and information:
Data categories	Your name, email address and/or phone number
Legal basis for data processing	Your consent to receive offers and information
Time limit for data processing	As long as your consent to receive offers and news is valid. We may also retain your consent and proof of it for a longer period of time if this is necessary to defend ourselves against claims, claims or claims brought against us.

You can give your consent to the processing of your Personal Data for direct marketing purposes (including profiling) by logging in to the Seller’s online customer registration section located at www.sstudio.lt, by placing a check mark next to the text “I agree to receive special offers” or by filling in a written consent for the processing of your personal data for direct marketing purposes (including profiling) in the physical salon of the Seller’s Services. Your Personal Data is stored to ensure the security of the processing of Personal Data.

You can choose your preferred communication channels through the privacy settings in the website www.sstudio.lt account. You can freely change these settings at any time.

You can also opt out of receiving offers and news at any time, refuse them at any time, or change the methods (channels) you have chosen to receive notifications through the privacy settings in the website www.sstudio.lt account or by clicking on the relevant link for withdrawal of consent contained in the newsletter received, or. by emailing us at www.sstudio.lt Your refusal to receive offers and news will not prevent you from using our Services, but we will no longer be able to provide you with useful offers and information, involve you in participating in games, etc.

Data profiling for personal offers

f you have chosen to receive personal offers and have given your consent to profiling for this purpose, we will not only process your questionnaire data for this purpose, but also analyse and use your purchase data history in order to get to know you as best as possible.

Personal data processed for the purpose of providing personal offers:
Data categories	Your name, address, e-mail address and telephone number, purchase data (including date and time of purchase, location, product names, quantities, total purchase price), history of personal offers made to you and information about the use of them.
Legal basis for data processing	Your consent to the profiling of your data when providing you with personal offers.
Time limit for data processing	As long as your consent to data profiling when providing you with personal offers is valid. We may also retain your consent and proof of it for a longer period of time if this is necessary to defend ourselves against claims, claims or claims brought against us.

If you agree to have your data profiled when providing you with personal offers, we gain the opportunity to get to know you, tailor offers to your needs and provide other benefits specifically for you. For these purposes, we use automated data analysis and decision-making, including profiling. We group and analyze your questionnaire and/or purchase data and, taking into account your shopping habits and/or other characteristics (e.g., purchase time, specific purchase transactions, etc.), provide you with relevant, interesting and useful offers and other information.

For example, depending on your purchase history and purchasing habits, we may provide discounts on items in your favorite categories, inform you about assortment news, etc.

If you do not want your data to be profiled when you make personal offers, you may withhold such consent from us or withdraw it at any time through the privacy settings in the website www.sstudio.lt account or by clicking on the relevant link for withdrawal of consent in the newsletter you have received or by writing an e-mail to us at www.sstudio.lt In this case, you will continue to be able to use the Services, but we will no longer be able to provide you with personal information that is useful to you. offers and information, involve you in participating in games, etc.

USE OF COOKIES

When the buyer visits the www.sstudio.lt, cookies are used. These are small pieces of information stored in your web browser that help to identify you as a previous visitor to the website, save your website visit history and tailor the content accordingly. Cookies also help to ensure the smooth operation of the website and the online marketplace, allow to monitor the duration and frequency of visits to this website and to collect statistical information on the number of visitors to this website. By analysing this data, we can improve it and make it more convenient for your use.

The Cookies used by the Seller do not independently identify a specific person. The data collected with the help of cookies is more related to the use of a specific computer than to a specific Internet user, but you can refuse the use of cookies by selecting certain settings in your browser. However, we would like to draw your attention to the fact that in this case you will not be able to use all the functions provided by the website.

INTELLECTUAL

All intellectual property rights in the website and in the content (including photos) provided to the User belong to the Seller, the information is protected by copyright laws and treaties worldwide.

The User may collect, print or make available the content for his or her own personal use only. The User does not have the right to publish, manipulate, distribute or otherwise edit the content or the submitted material in any form for commercial or non-personal use purposes

RESPONSIBILITY

You are responsible for the confidentiality of your password and user data and for any actions (data transfer, orders placed, etc.) that sstudio.lt performed on our website after logging in using your login credentials. You may not disclose your password to third parties. If the Services provided on our website are used by a third party who has logged in to the website sstudio.lt used your login credentials, we will consider you to have logged in. If you lose your login credentials, you must notify us immediately by post, telephone or e-mail.

You are responsible for ensuring that the data you provide to us is accurate, correct and complete. If the data provided by you changes, you must immediately inform us about it by changing the relevant data in the registration form or, if the data is not specified in the registration form, by informing us about it by e-mail. Under no circumstances will we be liable for any damage caused to you as a result of your provision of incorrect or incomplete personal data or failure to inform us of any changes.

FINAL PROVISIONS

The Seller reserves the right to review and change the terms of the Privacy Policy at any time. The changes take effect immediately after they are posted on the website www.sstudio.lt

This Privacy Policy was approved on October 1, 2024.